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Coxwell Entrance Closure

As of March 21, 2025, MGH鈥檚 main entrance on Coxwell Avenue is closed as the next phase of our redevelopment project begins. Patients and visitors can use the new temporary main entrance on Sammon Avenue between Coxwell Avenue and Knight Street. View our campus map.

Managing big emotions

Mental health moment: Managing big emotions

Intense emotions come along with living through a pandemic. We are a couple months into this one, and you may be noticing some big emotions right now - in yourself, and in others around you. And sometimes, these feel scary.

Intense emotions are normal

Perhaps you're feeling terrified of getting sick, frustrated with the lack of normalcy or angry with things that feel unfair to you. Or maybe you鈥檙e seeing others irritable from boredom, exhausted from caring for others or struggling from all the losses.

Intense responses are normal, and expected, right now. But they sure are uncomfortable, and most of us would rather not have them!

There are ways to manage intense emotional reactions so that they don鈥檛 feel so overwhelming. In mental health circles, this is often called emotional regulation, distress tolerance or dialectical behaviour therapy (DBT). 

In real life, it鈥檚 about using the right tools at the right time to make it through difficult moments.

Using our soothing system

Here鈥檚 one way to look at it. 

When we are managing intense emotions, we rely on three different systems: one that protects us (Threat system), one that gets things done (Drive system), and one that keeps us safe (Soothing system).

The first two have probably kicked in naturally and are being overused. It鈥檚 the third one, the Soothing system, that we need to focus on right now in order to generate calm, resiliency and a sense of safety. 

Managing intense emotions doesn鈥檛 have to be complicated. It鈥檚 about balancing the three systems so that we can move forward in healthy ways. Often it鈥檚 enough to stop and activate those things that create more soothing experiences for us. 

Three steps to managing those big ones

Here are 3 simple steps to managing those big feelings when they are overwhelming:

  1. Bring down the intensity: Splash your face with cold water, release physical tension with intense exercise, or use measured breathing
  2. Detach from the crisis: Use distraction to keep your mind off things, stay busy with meaningful activities, and get lost in the flow of an engaging hobby/activity
  3. Slow down and reset: Take a rest for self-care, let your feelings settle, and look for the kindest way to move forward.

Intense feelings come and go. We can expect at least a few of these as we continue to move through this pandemic.

Here is our opportunity to develop (or revisit) some skills that will help us do so in the healthiest way possible!

 

Lois Didyk

Lois Didyk, MSW, RSW, is a social worker with Michael 九游体育 Mental Health Services. She has worked for the past 30 years with Community Outreach Services and more recently, with the Mental Health SCOPE Program.

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